Help & support
Help & support

For help with a current product or service or refer to FAQs and developer tools

support@semicolans.com

+94778686866

Call Us
Call Us

Call us to speak to a member of our team.

info.semicolans@gmail.com

+94757035587

Business Department
Business Department

No 405, Main Street,Kaduruwela, Polonnaruwa Kaduruwela

sales@semicolans.com

+94772747377

Global branch
Global branch

Contact us to open our branches globally.

rimshanthoufeek@semicolans.com

+94757035587

Get in touch

Do you want to know more or contact our sales department?

Visit the Knowledge Base
Visit the Knowledge Base

Browse customer support articles and step-by-step instructions for specific features.

Watch Product Videos
Watch Product Videos

Watch our video tutorials for visual walkthrough on how to use our features.

Get in touch with Sales
Get in touch with Sales

Let us talk about how we can help your enterprise.

Frequently asked questions

Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help

SemERP is an Enterprise Resource Planning (ERP) solution developed by Semicolans, designed to streamline and automate core business processes such as inventory management, sales, purchases, accounting, and more.

SemERP is versatile and can be tailored to various industries, including retail, manufacturing, distribution, and services, providing comprehensive solutions to meet specific business needs.

SemERP offers a range of modules to enhance business operations:

  • Inventory & Stock Management: Efficient tracking of stock levels, purchase orders, and agreements.
  • Sales & After Sales: Managing customer proposals, warranty tracking, and service cost management.
  • Purchases & Procurement: Streamlined purchase order creation and supplier management.
  • Accounting & Finance: Budget control, income and expense tracking, and financial reporting.
  • Human Resources: Employee management, attendance tracking, and payroll processing.
  • Project Management: Integration with MSProject for project tracking and management.
  • Document Management: Electronic Document Management (EDM) for efficient document handling.
  • Quality & Change Management: Risk management, change requests, and meeting management.

You can explore SemERP by visiting semierp.com to request a free demo or contact the sales team for more information.

SePOS is an advanced offline POS software with full accounting, inventory, sales, purchase, and reporting features. Even without internet, SePOS works perfectly and syncs to cloud when online.

Yes. SePOS is a 100% offline system. You can fully operate sales, purchases, stock updates, and accounting without internet.

Yes. Using the SeReports mobile app, you can monitor sales, stock, expenses, profits, and all reports from anywhere, anytime.

You can continue billing using the SeReports mobile app, which works offline and syncs data automatically when the internet returns.

Yes. Your data automatically syncs to the cloud once internet is connected. Local backup is also available for safety.

Yes. SePOS includes a powerful SMS module that sends notifications for:

  • Every invoice

  • Purchase

  • Stock adjustment

  • Expenses

  • Payments received

  • Day-end report

  • Full business summary report

  • Ledger reports

Yes. You can send:

  • E-invoices

  • Customer/Supplier Ledgers

  • Purchase orders
    directly via SMS.

Yes, Semicolans provides free installation via AnyDesk. Our support team is available through call or CRM support tickets.

Unlimited. You can use SePOS on multiple devices and sync data with SeReports when internet is available.

Yes. You can print barcode labels in multiple sizes, templates, and formats—including price, MRP, expiry, and custom designs.

Yes. SePOS lets you create:

  • Category & supplier-wise discounts

  • Quantity-based offers

  • Special customer prices

  • Loyalty points & redeeming system

  • Valid date–based promotions

Yes. SePOS has built-in accounting with:

  • P&L

  • Balance sheet

  • Cash/Bank/Card accounts

  • Debtor/Creditor ledger

  • Capital & asset records

Yes. With SeReports cloud sync, you can view consolidated and branch-wise reports for multiple locations.

Yes. SePOS users receive free system updates to ensure the best performance and security.

SePOS is suitable for retail, supermarkets, restaurants, hardware shops, pharmacies, electronics shops, fashion stores, wholesale shops, service centers, and more.

Semicolans is a leading technology company providing POS, ERP, eCommerce, and software solutions globally. Our products, including SePOS, SemERP, Semico.lk, and SemiGro, help businesses grow efficiently.

Semicolans’ headquarters is in Sri Lanka. You can contact us via our website www.semicolans.com or WhatsApp +94 75 70 35 587.

For support, you can email info@semicolans.com, call +94 77 86 86 866, or reach out via WhatsApp +94 75 70 35 587.

Yes, contact our sales team via email or WhatsApp to get a customized quotation for your business needs.

Yes, bulk orders and enterprise solutions are eligible for special pricing. Contact our sales team for details.

We accept bank transfers, credit/debit cards, and online payments via our platforms.

Yes, for enterprise solutions like SePOS and SemERP, installment plans are available on request.

Invoices are automatically generated and sent via email after your payment is confirmed.

For technical support, call +94 77 86 86 866, email info@semicolans.com , or chat via WhatsApp +94 75 70 35 587.

Yes, our technical team provides remote support for software installation, troubleshooting, and updates.

Most queries are responded to within 24 hours. Urgent issues are prioritized.

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