Job summary

As a Customer Support Trainee, you’ll assist our clients with inquiries related to our products — including SePOS, SemERP, Semico.lk, and more. You’ll learn to handle customer communications, troubleshoot basic issues, and deliver a world-class service experience.
This is the perfect opportunity for freshers who are passionate about customer care and technology.

Responsibilities:

• Respond to customer inquiries via email, WhatsApp, and calls
• Learn product features and provide first-level assistance
• Maintain customer satisfaction and support logs

Requirements:

• Strong communication and interpersonal skills
• Basic computer knowledge
• Eagerness to learn and grow within a tech environment