Software, web and mobile teams for clients worldwide. Open Monday to Friday, 8:00–17:00 Sri Lanka time (GMT+5:30) info@semicolans.com   +94757035587
Semicolans — Complete IT Solution
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IT Support & Maintenance;

Keep your systems running, with a team that answers.

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IT Support & Maintenance

Ongoing support for your software, websites, POS terminals and office IT: bug fixes, updates, remote help over AnyDesk, and response times written into your plan.

What's included

Written response times

Support plans with clear response and fix times.

Updates and security

Framework, plugin and server updates applied safely.

Remote support

Help over AnyDesk, phone, WhatsApp and support tickets.

POS and hardware

Receipt printers, barcode printers and POS terminal setup.

Monitoring

Uptime and error monitoring with alerts to our team.

How we deliver it

  1. Discovery

    A call to understand goals, users and constraints. You receive a written scope and estimate.

  2. Design

    Wireframes and clickable screens approved by you before development.

  3. Build

    Two-week sprints with a demo after each, tracked in your client portal.

  4. Launch

    Testing, deployment, data migration and staff training.

  5. Support

    Maintenance plans with written response times.

Common questions

How much does a project cost?
It depends on scope. After a short call we send a written, fixed-price estimate within 48 hours.
Do I own the source code?
Yes. On final payment the source code, designs and accounts are transferred to you.
Can you work with clients outside Sri Lanka?
Yes. We work with clients abroad by video call, share progress in a client portal and accept card, PayPal and bank transfer payments.

Tell us what you need built;

You get a written estimate, a timeline and a named project lead within 48 hours. No obligation.

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